Water Leak Detected (AquaStop)
The F103 error code means your Miele washing machine's leak detection system has found water where it should not be — typically in the base pan of the machine. This is the washer equivalent of the dishwasher's F70 code.
~20%
DIY Fixable
$200-500
Typical Repair Cost
1-3 hrs
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
No. A leak detection code means water is going where it should not. Continuing to use risks water damage to your floor, cabinetry, and the machine itself.
Can I reset the code?
Yes. Yes — after draining the base pan and identifying no active leak. Turn off for 10 minutes. If F103 returns, the leak is ongoing.
When to stop immediately?
Stop if you notice: Water is actively pooling on the floor, The leak source is internal and not accessible.
Symptoms You May Notice
Machine stops immediately
The cycle halts and the drain pump activates
Water under the machine
Moisture or a puddle visible on the floor
Drain pump runs continuously
The pump tries to evacuate leaked water from the base
Machine will not restart
F103 prevents any new cycle from starting until resolved
Possible Causes
Loose Hose Connection
An internal or external hose clamp has loosened, allowing water to drip.
DIY PossibleDamaged Door Seal
The rubber gasket has torn or displaced, allowing water to escape during wash or spin.
Requires ProfessionalLeaking Drum Bearing Seal
The seal behind the drum bearing has failed, allowing water into the base.
Requires ProfessionalCracked Detergent Drawer Housing
The plastic housing where water enters through the drawer has cracked.
Requires ProfessionalAquaStop Hose Triggered
The double-walled inlet hose detected an inner hose leak.
Requires ProfessionalSafe Checks You Can Do
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1
Turn Off Water and Power
Close the water tap and turn off the machine at the mains immediately.
Safety first — prevent further water entering.
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2
Check for Visible Leaks
Look around and under the machine for water. Check the door seal, inlet hose connection, and drain hose connection.
Place towels to catch any remaining water.
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3
Inspect the Door Seal
Run your hand around the rubber gasket. Feel for tears, displacement, or trapped objects.
Check the bottom fold — water and debris collect there.
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4
Tilt to Drain the Base
Carefully tilt the machine forward to drain water from the base pan. Let the pump run if still powered.
Have towels ready.
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5
Reset After Draining
Once the base is dry and no active leak is found, power on and run a short cycle while watching for new leaks.
If F103 returns quickly, the leak is active and needs professional repair.
When to Call a Professional
Contact a qualified Miele technician if:
- Water leaks from the drum bearing area
- Door seal is damaged
- Internal hose has failed
- AquaStop indicator is red
- Under warranty
Need Professional Help?
Find qualified Miele technicians in your area for proper diagnostics and repair.
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