Water Dispenser Fault
The F13 error code means the water dispenser system has a fault. The dispenser motor, valve, or sensor is not operating correctly.
~45%
DIY Fixable
$80-300
Typical Repair Cost
15 min – 1.5 hrs
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Yes. A dispenser fault does not affect the refrigerator's cooling. The fridge continues to work normally.
Can I reset the code?
Yes. Yes — check water supply, replace filter, thaw lines, and reset.
When to stop immediately?
Stop if you notice: Water leaking from dispenser area, No improvement after all checks.
Symptoms You May Notice
No water from dispenser
Pressing the dispenser button produces no water
Slow water flow
Water trickles instead of flowing normally
Dispenser drips continuously
Water drips when not in use
F13 on display
Water dispenser fault
Possible Causes
Water Supply Off
The household water supply valve is closed.
DIY PossibleFrozen Water Line
The internal water line has frozen.
DIY PossibleClogged Filter
An overdue filter is restricting flow.
DIY PossibleDispenser Valve Fault
The solenoid valve has failed.
Requires ProfessionalDispenser Motor/Switch Fault
The dispenser mechanism has failed.
Requires ProfessionalSafe Checks You Can Do
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1
Check Water Supply
Verify the household water valve behind/under the fridge is fully open.
Also check for kinked water lines.
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2
Replace Filter
If the filter is overdue, replace it. A clogged filter restricts all water flow.
Check for F12 alert as well.
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3
Check for Frozen Line
If no water comes out but the supply is on, the internal water line may be frozen. Turn off the fridge for 24 hours to thaw.
Set the fridge temperature slightly warmer if this recurs.
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4
Power Reset
Turn off at mains for 5 minutes.
The dispenser controller may need to reinitialize.
When to Call a Professional
Contact a qualified Miele technician if:
- Dispenser valve failed
- Dispenser motor failed
- Internal water leak
- Under warranty
Need Professional Help?
Find qualified Miele technicians in your area for proper diagnostics and repair.
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