Condensation Drain Fault
The F78 error code means the condensation drainage system in your Miele dryer is not working properly. The condensate cannot be pumped to the collection container or external drain.
~45%
DIY Fixable
$120-350
Typical Repair Cost
20 min – 1.5 hrs
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Maybe. If the container was simply full, emptying it resolves the issue. If the pump has failed, continued use may cause water to accumulate in the base.
Can I reset the code?
Yes. Yes. Empty the container, clean it, and reset.
When to stop immediately?
Stop if you notice: Water leaks onto floor, Pump makes no sound.
Symptoms You May Notice
Condensate container not filling
The pump is not delivering water to the container
Water collecting in the base
Condensation leaks into the base instead of being pumped
F78 during cycle
Appears when the condensate pump should be active
Poor drying performance
Without proper condensation removal, drying efficiency drops
Possible Causes
Full Condensate Container
The container is full and has not been emptied.
DIY PossibleBlocked Condensate Pump
Lint or debris has blocked the condensate pump.
Requires ProfessionalBlocked Drain Hose
If plumbed to a drain, the hose is kinked or blocked.
DIY PossibleFailed Pump
The condensate pump motor has failed.
Requires ProfessionalFloat Switch Fault
The container full sensor is stuck or failed.
Requires ProfessionalSafe Checks You Can Do
-
1
Empty the Container
Remove and empty the condensation collection container.
Do this before every cycle.
-
2
Clean the Container
Rinse the container and check the float switch (small lever or ball) for lint or debris.
The float switch must move freely.
-
3
Check Drain Connection
If connected to an external drain, verify the hose is not blocked or kinked.
Flush with water to test flow.
-
4
Power Reset
Turn off at mains for 5 minutes.
The pump controller may need to reinitialize.
-
5
Listen for Pump
During a cycle, listen for the condensate pump running periodically.
No pump sound = pump failure or no power to pump.
When to Call a Professional
Contact a qualified Miele technician if:
- Pump motor failed
- Float switch stuck
- Internal hose blocked
- Under warranty
Need Professional Help?
Find qualified Miele technicians in your area for proper diagnostics and repair.
Schedule Appointment